Short video guides for common Postsale workflows.
Watch how to connect your BigCommerce store to Postsale and start importing orders for shipping, tracking, and customer communication.
Watch how to connect your Miva store to Postsale and start importing orders for shipping, tracking, and customer communication.
Watch how to connect your Square store to Postsale and begin importing orders for shipping, label printing, and customer notifications.
Watch how to manually create an order in Postsale for phone orders, business shipments, or anything not imported from a sales channel.
Orders from any order source can be imported into Postsale from a comma-separated file or spreadsheet. You can include shipment details so that labels can be...
Learn how webhooks allow you to send order information to Postsale when an event occurs in your sales channel, such as when a new order is placed or when an ...
Watch how to connect your WooCommerce store to Postsale and start importing orders for shipping, tracking, and customer communication.
Watch how to use Quick Search and Advanced Search in Postsale to locate specific orders and save filters for repeat lookups.
Keep your orders organized and make your workspace more efficient by organizing your filters in the Orders Menu.
Selecting orders is the first step to getting things done, like preparing shipments, printing packing slips, and updating orders.
Assign order statuses to your orders (Ready to Ship, Shipped, Voided, etc.) to keep track of where your orders are in your Postsale workflow. This video show...
Order Notes are a great way to communicate important information to all of your Postsale users. This video teaches you how to add and view order Notes in Pos...
This video will show you how to archive orders to help keep your main workflow uncluttered and organized.
Need to ship your packages with USPS? As a USPS Connect eCommerce platform provider, Postsale supports adding one or more USPS accounts. This video will help...
Need to ship your packages with UPS? With Postsale, you can add one or more UPS accounts to create domestic and international shipping labels and manage your...
Need to ship your packages with FedEx? With Postsale, you can add one or more FedEx accounts to create domestic and international shipping labels and manage ...
Learn how default shipment settings help you save time and stay consistent by automatically filling in shipment details like packaging, weight, dimensions, o...
Watch how to choose the right label template in Postsale for thermal printers, laser printers, and roll labels so every print comes out correctly.
Watch a walkthrough of Postsale’s Dock where you view shipment details, edit package info, compare rates, and print shipping labels.
This video gives you a quick walkthrough of selecting and creating a shipping label for a single order. Learn more about shipping an order in our help article.
By importing weights from a scale, you increase accuracy, prevent costly shipping errors, and speed up label generation so you can get orders out the door fa...
We put together this Quick Tip overview to help you correctly configure customs information for international shipments in Postsale.
Need to update a shipment's delivery address? Maybe there was a typo in the original address, or your customer asked you to ship their order somewhere else. ...
Sometimes, an order may be too large to ship in a single package or it may be more economical to ship an order in multiple, smaller packages rather than a si...
Managing your shipments is an important part of the shipping process. Sometimes, you may need to void labels because of an error or perhaps when a shipping l...
Did your customer request a return label so that they can return a product to you? Learn how to copy the original shipment, mark it as a return, and create t...
Need to include return labels in some of your outbound shipments? This video shows you how to create a pay-on-use return label at the same time that the outb...
Simplify the return process by including a return label in every shipment. This video guides you through configuring Postsale so that a pay-on-use return lab...
Did you know that you can schedule carrier pickups directly in Postsale? Watch this short video to learn how.
Did you know that you can view shipment events for your shipments in Postsale? Watch this video to learn how.
Postsale’s End of Day feature reconciles your USPS shipments and generates a SCAN Form for your USPS driver so they can scan one barcode to accept multiple p...
The FedEx End of Day reconciles shipment information for your FedEx Ground® shipments and allows you to print a FedEx Ground Pickup Manifest for your driver....
Shipsurance offers parcel insurance for both domestic and international shipments. With just a few clicks, you can insure your packages while saving up to 78...
Need to file a Shipsurance claim? You can file your claim, view the status of your claim, and add supporting documentation when needed, all from within Posts...
Most shipments arrive safely, but the occasional loss or damage can happen. Adding coverage from your shipping provider gives you and your customers a little...
Watch how to add, remove, rearrange, and sort columns on the Postsale Orders Grid so you see only the information that matters most.
Check out this video to learn how to add, remove, rearrange, and sort columns on the Shipments Grid. You'll also discover how to use the Auto Print feature i...
This short video guides you through updating the name associated with your Postsale account and changing the timezone and date/time format used in your Posts...
Watch how to change your Postsale login password, including where to find the setting and what to do if you forgot your current password.
Watch how to turn on two-factor authentication in Postsale so your account stays protected even if your password is compromised.
Watch a walkthrough of the Postsale Dashboard and learn how to use widgets, date filters, and charts to monitor shipping and sales activity.