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Shipping, returns, automation & AI

From order to label. Less clicking, more shipping.

Automation rules, rate shopping, batch labels, and pay-on-use returnsbuilt into a single dock workflow.

14-day free trial · Cancel anytime · Human support from day one

Event-driven automation

Automate what happens after the label prints.

Build workflows that trigger on shipment events and tracking updates. Combine conditions like order source, carrier, item data, and destination to control exactly what runs and when.

Custom automations available on Expand plans and above.

Label printed? Everything else happens automatically.

When a shipment is processed, Postsale can upload tracking to your store, send a branded shipping confirmation, and update order status, all without a single click. Chain multiple actions per trigger and run them in sequence.

Trigger

A shipment is processed

Condition

Order source = “My Store”

Actions

Upload shipment to store
Send shipping confirmation email
Update order status to “Shipped”
When
Tracking status changes to “Delivered”
If
Order source = “My Store”
AND
Return label = False
Then
Send delivery confirmation email
Update order status to “Delivered”
Archive the order

Rates & carriers

Discounted rates. No volume requirements.

Discounted USPS rates on every plan, plus your own UPS and FedEx account rates. No minimums. No hidden fees.

Already have USPS negotiated rates (NSA)? Bring them.

Connect your USPS Business account and Postsale will apply your NSA pricing automatically. No extra setup or add-on fees.

Shipsurance: $0.75 per $100, up to 78% savings

Protect shipments with Shipsurance by Assurant. Pricing starts at $0.75 per $100 of declared value, with savings up to 78% vs carrier declared-value coverage (varies by carrier/service). Available on all plans, and file claims directly in Postsale.

Returns management

Returns that cost nothing until they’re shipped.

Include a pay-on-use return label with every shipment. You only pay postage when it's actually scanned by the carrier.

Pay-on-use labels

Traditional return labels are charged when you print them, whether they’re used or not. With Postsale, you can include a return label with every shipment and only pay postage when it’s actually used (scanned by the carrier).

Traditional

940

labels paid for, never used

(1,000 printed, only 60 used)

Postsale

$0

wasted

(pay for 60 used)

Creation methods

On-demand

Generate alongside the outbound shipment

Upon customer request

Create a return label when a customer requests one

Automated

Generate a return label alongside the outbound shipment

Three ways to create return labels

Generate return labels on demand alongside the outbound shipment, create them later when a customer requests one, or automate them so a return label is ready with every order.

USPS, UPS, and FedEx return labels

Create return labels with any supported carrier using the same dock workflow. You only pay when the label is used.

USPS

Return labels via same dock workflow

Pay-on-use

UPS

Return labels via same dock workflow

Pay-on-use

FedEx

Return labels via same dock workflow

Pay-on-use

Full brand control

Consistent branding across emails, invoices, and packing slips.

Brand customization on every plan. Full Liquid template editing on Expand and above.

app.postsale.com
My Store

Your order has shipped!

Hi Sarah,

Your order #PS-4821 is on its way!

9400 1234 5678 9012 3456 78

CarrierUSPS Ground Advantage
Est. deliveryFeb 18-20, 2026

Items in this shipment

Wireless Headphones x1$79.99
USB-C Cable x2$15.98

Powered by Postsale

Unsubscribe

Branded tracking emails

Shipping confirmation, out for delivery, delivered, exception. Every transactional email uses your templates. Control the copy, the layout, the tone.

Custom invoice templates

Invoices that match your brand from header to footer. Add your logo, terms, custom messaging, and promo codes, all via Liquid templates.

Packing slip templates

Design packing slips that match your brand. Include return instructions, promo codes, or personalized messages, all via Liquid templates.

Liquid templates give you the same power Shopify uses for storefronts, applied to your post-purchase experience.

Connected ecosystem

Connect your sales channels in minutes. Sync orders and tracking automatically.

Postsale pulls orders and pushes tracking, fulfillment status, and shipment details back to your sales channels.

Your storefront stays up to date.

When you fulfill an order in Postsale, tracking and fulfillment status push back to your connected storefront automatically. No manual updates. No stale data.

Every device

Ship from anywhere.

Bulk ship from your desk. Monitor the floor from a tablet. Handle a rush order from your pocket. Just open your browser.

app.postsale.com
P
1
2
3
×
×
U
9:41
FedEx
$12.30
UPS
$226.67
USPS
$26.04
42
28
19
75%UPS
UPS75.0%
USPS20.8%
FedEx4.2%
23
5
3
9:41
×
×
U
Now showing Desktop view

Works in any modern browser. No app to install.

Built for scale

Select, rate-shop, and print in a single batch.

Pick your orders, apply automation rules, compare rates across carriers, generate labels, and print. One workflow, hundreds of shipments.

Bulk rate shopping

Compare rates across carriers for hundreds of orders at once.

Batch label generation

Select orders, generate labels in batch, and print. Failed labels surface with reasons.

Bulk manifesting

Create end-of-day manifests for USPS and other carriers.

Bulk status changes

Select multiple orders, update their status, and sync changes to your store in one step.

Powerful filters

Narrow orders by destination, weight, carrier, or tag. Save views for repeat use.

AirBaton shipped 5,000+ packages for a single Reckitt campaign using Postsale’s batch processing tools.

AI-powered

Ship with a sentence.

Your AI assistant prepares shipments in seconds.

Natural language shipping

Search orders, compare rates, create labels. Just ask.

30+ native tools

30+ native tools across orders, rates, labels, and tracking.

Any AI platform

Claude, ChatGPT, Cursor, or your own agent.

“Ship all pending orders from today using the cheapest USPS service”

Found 23 pending orders. Best rate for each is USPS Ground Advantage. Ready to create labels?

23 orders ready$127.40 est. total

Everything you need – built in.

Insurance Options

Add shipping insurance to any label.

Claims handled through the platform. Shipsurance by Assurant available at $0.75 per $100 of declared value, or use carrier-provided coverage.

Order Tagging & Filtering

Tag and filter orders by priority, product, or custom rules.

Filter and batch-process by tag. Organize orders by priority, product type, or any custom criteria.

Shipping Presets

Save common settings as one-click presets.

Store carrier + service + package + weight as a single preset. Apply it to any order instantly. Ideal for merchants with repeating product types.

Customs & International

Generate customs forms and commercial invoices.

Enter HS codes, item descriptions, and declared values. Postsale generates the customs forms, commercial invoices, and country-specific documentation from your shipment details.

Rate Calculator

Compare rates in real time, no order required.

Useful for customer service and quoting. Compare all carriers and services side by side without creating an order.

Analytics Dashboard

Track shipping spend by carrier and service.

Export reports to CSV. Identify cost trends by carrier, service, and destination to optimize your shipping strategy.

Audit Log

See who did what, and when. Every action logged.

See who printed which label, when, and from which rule. Searchable and exportable. Useful for teams and compliance.

Schedule a Pickup

Request carrier pickups for FedEx, UPS, and USPS.

Schedule a pickup directly from Postsale. Available for all three carriers, no need to visit separate carrier websites.

See the difference

What predictable pricing actually gets you.

No rate markups. No per-label fees. Core shipping features on every plan. Advanced automation and API on higher tiers.

CapabilityPostsaleTypical Platform
Pricing modelFive predictable tiers, no per-label feesVolume-tiered, costs rise as you ship more
USPS NSA supportFree, on all plansPaid add-on or not offered
Return labelsPay-on-usePay at print
Branded templatesFull Liquid control: emails, invoices, packing slipsLogo upload only
Carrier optionsUSPS, UPS, FedExVaries, often carrier-locked
AutomationContext-aware rules engineBasic rules or none
AI integration (MCP)37 native MCP tools, any AI platformNo AI integration
Webhook integrationsSoar planEnterprise only
Automatic fulfillment syncYesOne-way or manual

Comparison based on common patterns across major shipping platforms. Individual feature availability varies.

Real results

How AirBaton ships with Postsale.

A

AirBaton

Multi-store e-commerce brand

5,000+

packages in one campaign

3

connected stores

< 5 min

daily manual work

AirBaton fulfills for brands like Reckitt (Finish). They switched from manual rate shopping and individual label printing to Postsale’s automation rules and batch workflows, shipping 5,000+ packages in a single campaign.

Get started

Quick to set up. 14 days to prove it.

Connect your store, import your orders, and ship your first label today.

Cancel anytime · Human support from day one