Text Messaging Privacy Policy

Postsale support texting is for people who run or work at a store that uses Postsale. It isn’t meant for anyone under 18, and we don’t knowingly keep texts from children.

When you text us, we receive your mobile number, the messages you send and when you sent them. If you include your name, email address or account details in a message, we keep those with the conversation.

We use your number and messages only to answer your support request and to keep a record of the conversation, so anyone on our team can pick it up. We don’t use them for marketing, and we don’t add your number to any marketing list.

Please don’t send payment card numbers or passwords by text. We never ask for them.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We never sell, rent or transfer your consent to text with us to anyone.

Two service providers touch your messages so we can run support, and only for that reason: Twilio delivers the texts, and our own support inbox stores them. They act on our instructions and can’t use your information for their own purposes. We may also disclose messages if the law requires it, for example to respond to a court order.

You can ask us to delete your messages by emailing support@postsale.com, and we’ll confirm when it’s done. We keep a record of your STOP request so we don’t text you again.

Reply STOP at any time to stop getting texts from us, or ask us by email or phone. Reply START to text with us again. Reply HELP for help. The Text Messaging Terms & Conditions explain how texting with us works.

Persistive, LLC, St. Louis, Missouri. Email support@postsale.com or call (314) 639-0944.

If we change this policy, we’ll post the new version here with a new date.