Connect Postsale to Your AI Assistant

Connect Postsale to your AI assistant and manage shipping through conversation. Once connected, your AI can search orders, compare carrier rates, create shipping labels, track packages, and pull analytics — all from a single chat.

Real-World Example

We use Claude to manage day-to-day tasks and want to connect Postsale so we can create shipping labels, check order statuses, and pull shipping reports without switching between apps.

You can do that! Postsale's MCP connector gives your AI access to 37 shipping tools. Setup takes a few minutes depending on which AI platform you use.

Before We Begin

• You need an active Postsale account on any plan (Launch through Soar). MCP access is included on all plans at no extra cost.
• You need access to one of the supported AI platforms listed below.

Connect Your AI Platform

Setup varies by platform. Choose your AI assistant below.

claude mcp add postsale https://mcp.postsale.com/mcp

{
  "postsale": {
    "url": "https://mcp.postsale.com/mcp"
  }
}

{
  "postsale": {
    "url": "https://mcp.postsale.com/mcp"
  }
}

What You Can Do

Once connected, your AI has access to 37 tools across five categories:

Orders

Search, create, update, and manage orders. Change statuses individually or in bulk. Archive and restore orders. Add tags for organization. View order counts and filter summaries.

Shipping and Labels

Compare real-time rates across USPS, UPS, and FedEx. Create shipments, purchase labels, and void labels. The Create Label tool handles the entire workflow in one step — it finds the order, compares rates, selects a service, purchases the label, and returns the tracking number.

Package Tracking

Retrieve current tracking status, scan events, and delivery progress for any shipment. View tracking status counts across all your shipments.

Analytics and Reporting

Pull revenue totals, shipping cost breakdowns by carrier, order volume over time, and top-shipped products. Get dashboard-style summaries without opening a browser.

Account and Configuration

View your Postsale plan and account info, list connected carriers and storefronts, check your connection status, and view available order statuses and saved filters.

Sample Prompts

Here are a few things you can ask your AI once connected:

• "What's the cheapest way to ship order #1042 to California?" — Compares rates across all carriers and presents your options. Confirm to create the label.
• "How much did I spend on shipping this week?" — Pulls costs by carrier, shipment counts, and revenue.
• "How many orders are on hold right now?" — Searches by status and shows a count. Ask it to update them if needed.
• "What are my options for shipping order #1087?" — Compares rates across USPS, UPS, and FedEx and presents the results.
• "How many orders shipped this month?" — Returns shipment counts with optional carrier and store breakdowns.

Security and Access

• OAuth 2.0 authentication. You authorize Postsale through a secure sign-in flow. No API keys are copied or stored in your AI platform.
• Scoped to your account. Your AI can only access data in your Postsale account. It cannot access other users' data.
• Revoke anytime. You can disconnect your AI's access by removing the MCP connector from your AI platform at any time.
• Your data stays yours. Postsale does not use your shipping data to train AI models.

Good to Know

• MCP access is available on all Postsale plans from day one of your 14-day free trial. No add-on fees.
• Your AI discovers all 37 tools automatically when you connect. No manual tool selection or configuration is needed.
• The connection works across sessions. You authorize once and your AI remembers the connection.
• If you use multiple AI platforms, you can connect Postsale to each one independently.
• Write operations (creating labels, updating orders) use the same permissions as your Postsale account. If you can do it in the dashboard, your AI can do it through MCP.

AI integration is part of the Postsale platform. See the integrations page for all available connections, or explore the full feature set.