Import, create, search, and manage your orders.
The ability to import your orders from a spreadsheet that has been saved as a Comma Separated Value (CSV) file gives you the flexibility to import and fulfil...
In this article, we look at how to use a saved map when importing orders from a CSV file. We’ll also look at how to make minor edits to an existing mapping f...
In the Import a CSV File: Create a New Map help article, we look at how to import new orders into Postsale. However, you can also import a CSV file to bulk u...
When you need to add shipment protection to a group of previously imported orders, Postsale gives you the ability to update multiple orders at the same time ...
This short article will guide you through updating the field mapping for a previously imported file. Follow this process when:
We want to help you ensure that your CSV files are formatted for a successful import the first time, every time.
In this article, we’ll cover how to add a manual store to Postsale. Manual stores do not import orders from files or sales channels. Instead, they’re used to...
Create manual orders in Postsale for phone orders, business shipments, or any order not imported from a sales channel or CSV file.
Webhooks allow you to send order information to Postsale when an event occurs in your sales channel, such as when a new order is placed or when an order is u...
We want to help you ensure that the information sent to Postsale is formatted for success. While Postsale gives you the ability to add and update order infor...
Edit, test, pause, or delete the webhooks you have added to Postsale. Keep your external integrations running smoothly as your workflow changes.
Handle your BigCommerce post-purchase tasks like shipping, customer communication, and order management with Postsale’s direct BigCommerce integration.
Connect your eBay store and bring your eBay orders into a single, connected workflow so you have full visibility and control over your post-purchase tasks.
Handle your Miva post-purchase tasks like shipping, customer communication, and order management with Postsale’s direct Miva integration.
Handle your Shopify post-purchase tasks like shipping, customer communication, and order management with Postsale's direct Shopify integration.
Connect your Square store to Postsale to automatically import orders, print shipping labels, and send tracking updates to your Square customers.
Handle your WooCommerce post-purchase tasks like shipping, customer communication, and order management with Postsale’s direct WooCommerce integration.
Update your connected store's import rules, sync preferences, and other settings in Postsale when your sales channel configuration changes.
In this article, we look at how to open the Order Details screen and how to edit the information associated with an order.
Assign order statuses to your orders (Ready to Ship, Shipped, Voided, etc.) to keep track of where your orders are in your Postsale workflow. Order statuses ...
Order Notes are a great way to communicate important order and shipment information to all Postsale users. In this article, we will look at how to add a Note...
Using item attributes is a great way to describe the specific details of the products you sell. They assist your customers by describing specific details abo...
In fast-moving shipping environments, clarity and accountability are key. Postsale’s Audit records give your team visibility into changes made to your orders...
Selecting orders is the first step to taking action, such as preparing shipments, printing packing slips, or updating order statuses. In this article, we wil...
Find any order in Postsale with Quick Search or create Advanced Search filters to drill down on specific groups of orders matching your criteria.
Filters allow you to organize your orders so that you can quickly access the orders you need at any given time with a single mouse click. Filters find and di...
Help keep your shipping workflow organized by categorizing your Filters into Folders and rearranging your Filters into a more logical order.
Customize the Postsale Orders Grid by adding, removing, rearranging, and sorting columns so you see only the order data that matters to your workflow.
Use the shortcut menu to copy order details (like order numbers, tracking numbers, and customer names). In this article, we'll use real-world examples to sho...
Postsale allows you to archive orders when you would like to remove them from the main workflow but still be able to access your order history when needed.