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Email

Send from your own address with SendGrid.

Connect your SendGrid account and Postsale sends your tracking emails, invoices and packing slips from your own address. Setup takes a key from SendGrid and the address you want to send from.

There are two ways to send from your own address: through SendGrid, or through your own email server with SMTP.

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The SendGrid dialog: From Name Fern & Field Goods, From Address hello@fernandfield.example, a SendGrid API key typed and hidden, Enabled on, Send Test Email, Cancel and Save
Your store name, your address and a SendGrid key. Save, then send yourself a test email.Sample data

Setup

Set up SendGrid in three steps.

  1. Step 1

    Get Your SendGrid API Key

    Log into your SendGrid account and create an API key with Mail Send permissions.

  2. Step 2

    Connect It in Postsale

    Go to Settings > Account Settings > Integrations in Postsale. Add your SendGrid API key and the email address you want to send from.

  3. Step 3

    Start Sending

    Once connected, Postsale sends all customer-facing emails through your SendGrid account using your address and templates.

Features

What you get with SendGrid.

  • Emails from your address

    Customers get emails from your business address, not a Postsale one.

  • Templates with your own branding

    Pair SendGrid with Postsale's template editor for tracking emails, invoices and packing slips in your own branding.

  • Quick to set up

    Paste your SendGrid key and your email address. That is the whole setup.

Questions

About SendGrid and Postsale.

Do I need a SendGrid account?

Yes. You need an active SendGrid account with an API key that has Mail Send permissions.

What plan do I need?

A custom From email through SendGrid is on Thrive and above.

Can I use SendGrid and SMTP at the same time?

Yes. Connect both, then choose which one sends each email: every Send Email automation and every email you send by hand has its own From setting.

What emails does Postsale send through SendGrid?

Tracking notifications, invoices, packing slips and any other customer-facing emails configured in your automation settings.

Try Postsale with SendGrid.

Predictable pricing. No per-label software fees.

14-day free trial No card to start Cancel anytime Human support from day one