Skip to content

Email

Send from your own address with SMTP.

Connect your own email account over SMTP and Postsale sends your customer emails from your business address. Works with Gmail, Outlook or any provider that supports SMTP.

There are two ways to send from your own address: through your own email server with SMTP, or through SendGrid.

14-day free trial No card to start Cancel anytime Human support from day one

The SMTP dialog: From Name Fern & Field Goods, From Address hello@fernandfield.example, host smtp.gmail.com, port 587, Security TLS, Server Requires Authentication on with the username and a hidden password, Enabled on, Send Test Email, Cancel and Save
Your address and your provider's server details, here Gmail's. Save, then send yourself a test email.Sample data

Setup

Set up SMTP in three steps.

  1. Step 1

    Gather Your SMTP Details

    You'll need your SMTP host address, port number, security type (TLS or SSL) and, if your server requires it, your email username and password.

  2. Step 2

    Add Your Email in Postsale

    Go to Settings > Account Settings > Integrations. Enter your SMTP details and the email address you want to send from.

  3. Step 3

    Start Sending

    Save, then send yourself a test email. Once it arrives, choose your address as the From email in your automations, and Postsale sends your customer emails from it.

Features

What you get with SMTP.

  • Works with your email provider

    Gmail, Outlook or any provider that supports SMTP. Use the email you already have.

  • Emails from your address

    Customers get emails from your own address, not a Postsale one.

  • A secure connection

    The connection uses TLS or SSL, so your sign-in details and emails are encrypted on the way.

  • Templates with your own branding

    Pair SMTP with Postsale's template editor for tracking emails, invoices and packing slips in your own branding.

Questions

About SMTP and Postsale.

What SMTP details do I need?

Your SMTP host address, port number, security type (TLS or SSL) and your email username and password if your server requires authentication.

What plan do I need?

A custom From email over SMTP is on Thrive and above.

Can I use SMTP and SendGrid together?

Yes. Connect both, then choose which one sends each email: every Send Email automation and every email you send by hand has its own From setting.

Does this work with Gmail?

Yes. You can connect a Gmail account via SMTP. You may need to enable an app password in your Google account settings.

Try Postsale with SMTP.

Predictable pricing. No per-label software fees.

14-day free trial No card to start Cancel anytime Human support from day one