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Filter Your International Orders

Create a filter to easily find orders shipping to an international destination

Updated October 17, 20261 min readShip your orders

Since packages being shipped to international destinations require a bit more handling and specific information to be entered when creating a shipping label, you may wish to separate your international orders from orders being shipped domestically.

The good news is that you can create a filter for your international orders. Then, select the filter any time you wish to view only orders going to an international destination.

REAL-WORLD EXAMPLE

We've started shipping orders to international destinations. Our international orders are showing up in the Orders Grid along with orders being shipped domestically.

We would like to be able to quickly locate our international orders and have only those orders load into the Orders Grid so that we can handle them separately from our domestic orders.

We can help you with that! Let's walk through creating an international filter that can be selected to view only your international orders in the Orders Grid.

Create an International Filter

When creating a filter to locate your international orders you will:

  • Use Filters to find orders being shipped to countries other than the United States.
  • Add a condition to your search for orders in the Ready to Ship status
  • Save your search as a Filter. The filter will be added to the Orders Menu.
  • (Optional) Separate Domestic from International orders
1 - Search for International Orders
  1. Select All Orders in the Orders Menu. Selecting All Orders ensures that no criteria have already been added to your search.

    All Orders 10 is highlighted in the side menu.
  2. Click the Filters button in the Search bar.

    Filters is highlighted in the header.
  3. Click Add Condition. Then select Condition.

    Add Condition and Condition are highlighted, numbered 1 and 2, in the Filters panel.

    Next, you will specify that you only wish to view orders that are not being shipped within the United States. Here's how:

  4. Click the Field drop-down menu and select Order Ship to Country.

    The Field drop-down and Order Ship to Country are highlighted, numbered 1 and 2, in the Add Condition dialog.
  5. Change the Operator so that it is Not equals.

    The Operator drop-down and Not equals are highlighted, numbered 1 and 2, in the Add Condition dialog.
  6. Enter US into the Value field.

    The Value field (US) is highlighted in the Add Condition dialog.
  7. Click the Save button so that the condition you entered is added to your search.

    Save is highlighted in the Add Condition dialog.

    The added condition will show in your search.

    The Filters panel with the Order Ship to Country condition listed.
2 - Search for Ready to Ship Orders

So far, the search you have created lists all international orders regardless of the order's status (Ready to Ship, Shipped, Voided, and so on).

As an option, when you would like to view only your ready to ship international orders, add another criterion that specifies orders in the Ready to Ship status. Here's how:

  1. Click Add Condition. Then, select Condition.

    Add Condition and Condition are highlighted, numbered 1 and 2, in the Filters panel, under the Order Ship to Country condition.
  2. Set the Field to Order Status.

  3. Set the Operator to Equals.

  4. Enter Ready to Ship in the Value field.

  5. Click Save.

    The Field (Order Status), Operator (Equals) and Value (Ready to Ship) fields and Save are highlighted in the Add Condition dialog.

Your search should now look like this:

The Filters panel with both conditions listed.

The search now identifies orders with a Ship To country other than the United States and that have a status of Ready to Ship.

Once an international order is shipped and the order's status is updated to ‘Shipped’, the order is no longer included in the search results.

3 - Save the Search as a Filter

So that you don't have to recreate this search every time you wish to view international orders, let’s save the search as a new Filter:

  1. Click Save As.

    Save As is highlighted in the Filters panel.
  2. Click the magnifying glass icon and select an icon for this Filter. The icon will be displayed next to the Filter in the Orders Menu to help make it easier to identify.

    The filter's icon button and the globe icon are highlighted, numbered 1 and 2, in the icon picker.
  3. Enter a name for your filter into the Name field.

    The Name field (International Orders) is highlighted in the Filters panel.
  4. Click Save to add the filter to the Orders Menu.

    Save is highlighted in the Filters panel.

From now on, you can select the filter you just created to quickly view your ready to ship, international orders in the Orders Grid.

International Orders 1 is highlighted in the side menu.
4 - Separate Domestic & International Orders

Now that you’ve completed the earlier steps in this article, you have two filters: the default Ready to Ship filter and your newly created International Orders filter.

  • The new International Orders filter includes shipments going to destinations outside the United States.
  • Ready to Ship, by default, includes both domestic and international orders that are ready to ship.

If you’d like to separate domestic from international orders, you can make a small adjustment to the Ready to Ship filter so it only includes orders shipping within the United States.

Here's how:

  1. Select the Ready to Ship filter. Then, click the Filters button.

    Ready to Ship 9 is highlighted, numbered 1, in the side menu.
    Filters is highlighted, numbered 2, in the header.
  2. Click Edit.

    Edit is highlighted in the Filters panel.
  3. Click Add Condition, then Condition. Enter the following search criteria. Then, click the Save button.

    a. Field: Order Ship to Country
    b. Operator: Equals
    c. Value: US

    The Field (Order Ship to Country), Operator (Equals) and Value (US) fields and Save are highlighted in the Add Condition dialog.
  4. Click Save.

    Save is highlighted in the Filters panel.

Now, the Ready to Ship filter lists orders with a status of Ready to Ship and that are being shipped to a destination in the United States.

Good to Know

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