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Update Your Postsale Profile

Follow the steps in this article to update your general profile settings or to update your Postsale password.

Updated February 11, 20261 min readYour Account

Follow the steps in this article to update your general profile settings or to update your Postsale password.

Update Your General Profile Settings

Update Your Profile Email Address

Need to update your profile email address? Please contact Postsale support so that we can assist you with updating the email address associated with your Postsale account.

  1. Go to Settings.

    Settings gear icon in the Postsale main menu
     

  2. Select Account Settings.

    Account Settings selected in the Settings menu

  3. Select Profile

    Profile tab selected in Account Settings
     

  4. Select Edit in the General Settings section.

     

  5. Update the following information. 
     

    • Full Name
    • Timezone
    • Date Format 
       
  6. Click the Save button to save changes to the Full Name field.  
    The profile will auto-save when you select a Timezone or Date Format. 

    General Settings with Full Name, Timezone, Date Format, and Save button

Change Your Postsale Password

  1. Go to Settings.

    Settings gear icon in the Postsale main menu
     

  2. Select Account Settings.

    Account Settings selected in the Settings menu

  3. Select Profile

    Profile tab selected in Account Settings 
     

  4. Select Change Password in the General Settings section.

    The change password link is being clicked.
     

  5. Enter your current password into the Current Password field. 

    Current password field highlighted in the Change Password form
     

  6. Enter your new password into the New Password and  Confirm Password fields. Then, click the Change Password button. To help keep your account secure, the password must:

    • Contain at least 8 characters
    • Contain at least one uppercase and one lower case letter
    • Contain at least one special character ( !@#$%^&* ) 

You are notified that the password was updated successfully.


Visit the pricing page to compare Postsale plans, or explore all features available on the platform.