Return Labels
Print return labels | Include return labels with your shipments
Returns are a normal part of doing business. Whether an item is damaged in transit, wasn't what your customer expected, or the wrong item was sent, it is important to make the return process as easy as possible for your customers.
Postsale provides you with several options for creating return labels:
- Create a return label upon request
- Create a return label when a shipping label is created
- Automatically create a return label for every shipment
In addition, you have the options to:
- Use the same carrier and service for the return label
- Use a different carrier and/or service for the return label
- Use the same or different packaging for the return label
You will not be charged by the shipping carrier for return labels until they are used and the package is in transit.
Before We Begin
This article assumes that:
- You have at least one carrier account added to Postsale.
- You have created at least one label for an order.
Create Return Labels
Here are Some Ideas
- In addition to printing the return label, you could save it as a PDF so you can email it to your customer.
- Or, better yet, why not have Postsale email the return label to your customer? Check out this help article on how to use automation to email a return label.
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