Origin Addresses
Add, edit, and manage multiple origin addresses
Add multiple origin addresses to Postsale so that you can quickly assign the correct Ship From address to your shipments.
This can be useful when:
- You fulfill orders from different warehouses or store locations.
- You need individual sender or company names, addresses, phone numbers, etc., for individual brands to ensure your shipments reflect the correct branding and contact details.
In this article, we cover how to add origin addresses to Postsale, edit your origin addresses, and quickly assign them to shipments.
Real-World Example
We ship orders from more than one location and under separate brands. We would like to manage all of our origin addresses in Postsale so that we can select the correct Ship From address from a list of addresses, rather than having to manually enter the address for each shipment. This ensures the correct company name and address appear on the label and that carrier rates are based on the actual origin of the shipment.
Manage Origin Addresses
Add an Origin Address
Go to Settings.
Select Carrier Settings.
Select Manage Origin Addresses.
Click Add.
Enter a Nickname for the address to help you identify it in the list of available origin addresses.
Enter the address information into the appropriate fields. Then, click Add Address.
The new origin address is added to the list of available origin addresses.
Repeat steps 3-7 to add as many origin addresses as needed.
Edit an Origin Address
Go to Settings.
Select Carrier Settings.
Select Manage Origin Addresses.
Select the origin address you wish to edit. Then, click Edit.
Make the needed updates and click Save Address.
Delete an Origin Address
Go to Settings.
Select Carrier Settings.
Select Manage Origin Addresses.
Select the origin address that you wish to delete. Then, click Delete.
Click Delete Address to verify that you wish to permanently delete the origin address.
The origin address is deleted and removed from the list.
Good to Know
- If you delete an origin address, it will be removed from any unprocessed shipments using it. You'll need to select a new From Address before creating labels for those shipments.
- You cannot delete an origin address that has been assigned as the default From Address. You must select a different default From Address prior to deleting.
Assign Origin Addresses
As the Default From Address
Set the default Ship From address to tell Postsale which address to automatically assign to newly created shipments.
Go to Settings.
Select Carrier Settings.
Click Default Shipment under Shipping Rules.
Select the default origin address from the From Address drop-down menu. Then, click Save.
The selected address is saved as the default From Address.
Good to Know
- The default From Address will be applied:
- To shipments that are created automatically when new orders are added in Postsale
- To new shipments added to existing orders in Postsale
- The default From Address will not be applied:
- To shipments that were created prior to configuring the default shipment settings
- To orders imported from a CSV file or webhook with mapped values for shipment settings. Values imported from a CSV file or webhook take priority over the default shipment settings.
To a Single Shipment
Select an origin address for a single shipment.
Open the Dock and select the shipment you wish to edit.
Expand the From Address section. Then, select the correct address from the Origin drop-down menu.
The address fields are populated with the information from the selected origin address.
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