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Connect & Manage Your SendGrid Email

Connect your SendGrid account to Postsale so shipping notifications, invoices, and return labels send through SendGrid's reliable delivery infrastructure.

Updated January 6, 20261 min readAutomation

Keep your customers in the loop with customized emails that build trust and loyalty. With Postsale, you can send emails using Postsale's built-in email functionality and templates. You can also connect your SendGrid account and/or email account via SMTP to use your own email addresses and personalized, branded templates.

In this article, we'll focus on how to add your SendGrid account to Postsale.

Before We Begin

Connect Your SendGrid Account

  1. Go to Settings.

    Settings gear icon in the Postsale toolbar
     

  2. Select Account Settings.

    Account Settings option in the Settings menu

  3. Select Integrations from the left-side menu.

    The integrations link is being clicked in the account setting, left-side menu.
     

  4. Select SendGrid.

    The SendGrid icon is being clicked.
     

  5. Enter the following information. Then, click Save.

  • From Name

  • From Email Address

  • API Key

    The SendGrid setup screen is displayed with all fields filled in and the Save button being clicked.
     

  1. (Optional) Click the Send Test Email button to test your SendGrid setup.
    A test email will be sent to the SendGrid email address you entered in the From Email Address field in step 5.  

    The Send Test Email button is being clicked.

    You will be notified whether the email was sent successfully or failed to send.

    Success notification confirming the test email was sent
     

  2. Click Close
    Your SendGrid email address has been added to Postsale and is indicated with a green arrow in the SendGrid tile.

    SendGrid tile with green arrow indicating successful connection

Manage Your Email Account Settings

Need to update your SendGrid email account settings? Here's how:

  1. Go to Settings.

    Settings gear icon in the Postsale toolbar
     

  2. Select Account Settings.

    Account Settings option in the Settings menu

  3. Select Integrations from the left-side menu.

    The integrations link is being clicked in the account setting, left-side menu.
     

  4. Select SendGrid.

    SendGrid tile with green arrow indicating successful connection
     

  5. Update the From Name, Email Address, and/or API Key. Then, click Save.

    The SendGrid setup screen is displayed with all fields filled in and the Save button being clicked.


Email integrations are part of the Postsale platform. See all available integrations or explore automation features.