Connect Postsale to Your AI Platform

Connect Postsale to your AI assistant and manage your shipping workflow through simple, natural conversations. Once connected, your AI can search orders, compare carrier rates, create shipping labels, track packages, and pull analytics, all without switching between apps.

Think of it as having a shipping assistant built directly into your AI.

Real-World Example

We use Claude to manage our day-to-day operations and want to connect Postsale so we can handle shipping without switching between tools. We want to create shipping labels, check order statuses, and pull shipping reports directly from our AI.

You can do all of that with Postsale’s MCP connector, which gives your AI access to 37 powerful shipping tools. Setup takes only a few minutes, depending on the AI platform you use.

What You Can Do

Once connected, your AI platform automatically detects and gives you access to 37 tools across five key areas:

Orders

Search, create, update, and manage your orders. Update statuses individually or in bulk, archive and restore orders, add tags for organization, and view order counts with filtered summaries.

Shipping and Labels

Compare real-time rates across USPS, UPS, and FedEx. Create shipments, purchase labels, and void labels. The Create Label tool handles the entire workflow in one step. It finds the order, compares rates, selects a service, purchases the label, and returns the tracking number.

Package Tracking

Check the current tracking status, scan events, and delivery progress for any shipment. Monitor tracking status counts across all shipments.

Analytics and Reporting

Pull revenue totals, shipping cost breakdowns by carrier, order volume over time, and top-shipped products. Get dashboard-style insights without opening a browser.

Account and Configuration

View your Postsale plan and account details, view connected carriers and storefronts, check connection status, and review available order statuses and saved filters.

Sample Prompts

Here are a few things you can ask your AI assistant:

• "What's the cheapest way to ship order #1042 to California?" - Compares rates across all carriers and presents your options. Confirm to create the label.

• "How much did I spend on shipping this week?" - Pulls costs by carrier, shipment counts, and revenue.

• "How many orders are on hold right now?" - Searches by status and shows a count. Ask it to update them if needed.

• "What are my options for shipping order #1087?" - Compares rates across USPS, UPS, and FedEx and presents the results.

• "How many orders shipped this month?" - Returns shipment counts with optional carrier and store breakdowns.

Before We Begin

Prior to connecting your AI platform, be sure that:

• You have an active Postsale account on any plan (Launch through Soar). MCP access is included on all plans at no extra cost.
• You have access to one of the supported AI platforms listed in the Connect Your AI Platform section below.

Connect Your AI Platform

Choose your AI assistant below for platform-specific instructions.

JSON

{
  "postsale": {
    "url": "https://mcp.postsale.com/mcp"
  }
}

Postsale MCP Server Settings

Access additional MCP Server settings and logs in Postsale:

1. Log into Postsale.

2. Go to Settings > Account Settings > Integrations.

   

3. Select MCP Server.

   

The Postsale MCP Server pop-up opens. You have the following options:

• Server Status - Give or deny access to the Postsale MCP server by enabling or disabling the server status. Disabling the server status disables access to all AI assistants.

• Server URL - The Postsale MCP Server URL is listed for your reference. Use the Copy button to easily copy the address.

• Logs - Postsale logs the activity your AI assistants perform when accessing the MCP Server. Expand any log to view the following information:
  • The date and time of the request
  • What request was performed
  • Which tool was used to perform the request
  • The duration of the request
  • Whether the request succeeded or returned an error
  • The arguments used in the request