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FedEx: ShipAlert®

Have FedEx notify you with ship, delivery, and exception alerts

Updated October 17, 20261 min readShip your orders

Enable FedEx ShipAlert® to have FedEx send shipment, delivery and/or exception notifications to you, your recipient, and/or an additional email address.

Before We Begin

This article assumes that:

Add ShipAlert® to Your FedEx Shipments

  1. Search for and select the order in the Orders Grid.

    The search bar and the order's row checkbox are selected, numbered 1 and 2, in the Orders grid.

  2. Verify that the shipment is selected in the Dock.

    The shipment's checkbox is selected in the Dock's Shipments list.

  1. Configure the shipment details for a FedEx shipment.

  2. Expand the FedEx section of the Dock. Then, click FedEx ShipAlert® notifications.

    The FedEx section header and FedEx ShipAlert® notifications are highlighted, numbered 1 and 2, in the FedEx section of the Dock.

  3. Check the box for each alert you would like FedEx to send. Then, click Save.

    a. (optional) Add an additional email address to the Other field if you would like to send alerts to someone other than the recipient or sender.

    The alert checkboxes, the Other field and Save are highlighted in the FedEx ShipAlert® Notifications dialog.

  4. Ensure that all other shipment details are correct. Then, create the label.

    Create 1 Label is highlighted in the label actions bar.

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