Set the Default Shipment Settings

Set the default shipment settings so Postsale can automatically configure new shipments. When new orders are imported or a new shipment is created for existing orders, Postsale creates a shipment using the packaging, weight, dimensions, and additional settings you set as the defaults. This saves you time since you won't have to configure shipments for every order.

Real-World Example

Most of our products can be shipped in packages with the same weight and dimensions. We want to set up default shipment settings so that when new orders come in or when a new shipment is created, Postsale automatically creates shipments with the correct weight, dimensions, and additional default settings.

Quick Tip Video

We also have a Quick Tip video that covers the information in this help article.

Open the Default Settings

1. Open Postsale Settings.

   

2. Select Carrier Settings.

   

3. Select Settings.

   

4. Select Default Shipment.

   

Configure the Shipment Settings

From Address

Select the Ship From address to apply to newly created shipments.

The From Address drop-down menu lets you apply origin addresses associated with your shipping carrier accounts, your stores, the default address, or a manually entered list of origin addresses. You can also add an origin address if needed.

Packaging

1. Select the correct package type from the drop-down menu.
2. Enter the Weight and select the correct Unit of measure (lbs, oz, kg, g).
3. Enter the correct package dimensions and select the correct Unit of measure (in, cm).

Rate Selection

Select whether you want the most economical or fastest shipping service applied automatically, or if you want to manually select the carrier and service.

Eligible Carriers

Use the Eligible Carriers drop-down menu to choose which carrier accounts are available when configuring shipments in the Dock. The Rate Selector shows only the services and rates available for the carrier accounts you specify.

Select from:

• All Carriers
• Default Carriers (applies the default account for each carrier)
• Manually select which carriers to use.

Delivery Confirmation

Select the correct delivery confirmation type to apply automatically. The default setting is None.

Bill Shipping Charges To

Specify who the shipping charges should be billed to automatically. The default setting is Sender.

Shipment Protection

Enable Shipment Protection if you want it applied automatically. Then, specify the Provider and Value Source.

Shipment Protection is disabled by default.

Reference

Use the Reference section to add additional information, such as an order number, item SKUs, or a thank-you message, to the printed shipping labels.

Returns

Specify whether newly created shipments should be set as return labels or whether a pay-on-use return label should be created at the same time as the outbound label. The default setting is None.

When set to include a pay-on-use return label, specify whether you want to use the same carrier, service, and packaging for the return label or a different one.

FedEx Options

Set FedEx-specific options. These settings apply to shipments with FedEx set as the carrier.

USPS Options

Set USPS-specific options. These settings apply to shipments with USPS set as the carrier.

Test Label

With Test Label enabled, the label is watermarked, doesn't incur a label charge and isn't valid for shipping. It still triggers your label-created automations just like a live label.

Contains Hazardous Materials

Enable Contains Hazardous Materials to indicate that the default shipments may contain materials or substances, such as chemicals or flammable items, that could injure people or cause damage if not handled properly.

Use Unverified Address (USPS Only)

In some instances, USPS may return an error that the shipping label cannot be created because the Ship To address could not be validated. Enable Use Unverified Address to bypass USPS address validation for your default shipments.

Save the Default Shipment Settings

When you're done, click Save. New shipments now use these default settings.

Good to Know

• Default shipment settings are applied:

  • To shipments that are created automatically when new orders are imported into Postsale
  • To new shipments added to existing orders in Postsale

• Default settings are not applied:

  • To shipments that were created before configuring the default shipment settings
  • To orders imported from a CSV file or webhook with mapped values for shipment settings. Values imported from a CSV file or webhook take priority over the default shipment settings.

• When additional Shipping Rules are configured in Postsale, the default shipment settings are applied first. Then, any additional Postsale Shipping Rules are applied in the order they appear in the Shipping Rules list. If multiple rules apply to the same order, each rule is applied sequentially, so the settings from the last applicable rule override earlier ones.