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Restore Templates

Restore default templates to their original version

Updated August 20, 20261 min readInvoices, packing slips, emails and more

There may come a time when you need to recover the original, unedited version of one or more of the default Postsale templates. Maybe you accidentally deleted one. Or maybe you don't like the edits you made, and you'd like to just start over.

This help article will walk you through using Postsale's Restore Template feature to recover your default templates.

Before We Begin

Customizing your templates is a premium feature requiring the Expand, Thrive, or Soar billing plan. Learn more about managing your Postsale account in our Frequently Asked Questions.

Restore a Template

Go to Settings. Select Account Settings.

  1. Go to Settings.

  2. Select Account Settings.

  1. Select Templates.

    Templates is selected.
  2. Click Restore Template.

    The restore template button is being clicked.

    The Restore Built-In Templates pop-up opens.

    The restore built-in templates pop-up is shown.
  3. Expand the correct section below for step-by-step instructions on how to restore a single template or restore all templates.

Restore a Single Template
  1. Go to and select the template you wish to restore. A preview of the template will be displayed.

    The invoice template is selected.
  2. Click Restore Selected.

    The restore selected button is being clicked.

    If Postsale detects that a template with the same name as the one you are restoring already exists, you will be asked whether to replace the existing template or create a new one.

  3. Select whether you wish to replace the existing template or to create a new one.

    a. Replace - Deletes the current template and replaces it with the restored version.
    b. New Template - Keeps the existing template and creates a new restored version.

    The replace and new template options are shown.

The original template has been restored.

Restore All Templates
  1. Click Restore All.

    The restore all button is being clicked.
  2. Click Restore All Templates to confirm that you wish to replace all built-in templates with their original versions.

    The restore all templates button is being clicked to confirm the updates.

All of the built-in templates have now been restored to the original version.

Still have a question? Ask a person.

Write to support@postsale.com or send us a message. We reply the same business day, Monday to Friday, 8 AM to 5 PM Central.