Learn how Postsale’s Dock works — the main workspace where you view shipment details, edit package info, compare rates, and print shipping labels.
Creating a shipping label is one of the most essential steps in fulfilling an order. In this article, we'll walk through how to view and update shipment deta...
When you're shipping the same product to multiple customers, like a promotional bundle or a restock of your best seller, updating each shipment one by one ca...
Postsale gives you the tools to create multiple shipping labels for a single order. This can be useful when:
Postale's Universal Rate Selector enables you to quickly select the best shipping carrier/service/rate option for your shipments from a list of available ser...
Save time and reduce manual entry by connecting a USB postage scale and importing package weights directly into Postsale. By importing weights from a scale, ...
Add additional information to your shipping labels using the reference fields in Postsale. Reference fields can be used to add information such as:
Returns are a normal part of doing business. Whether an item is damaged in transit, wasn't what your customer expected, or the incorrect item was sent it is ...
Dealing with a delayed or lost shipment due to an invalid Ship To address costs you time, money, and trust with your customers. Invalid addresses may also in...
Add multiple origin addresses to Postsale so that you can quickly assign the correct Ship From address to your shipments.
Managing your shipments is an important part of the shipping process. You may need to void a shipping label that was printed in error, copy a shipment so tha...
Tracking the progress of your shipments can go a long way toward ensuring high levels of customer satisfaction. By monitoring your shipments' progress you ca...
In a perfect world, every shipment would move smoothly from pickup to delivery. In reality, some packages get picked up by the carrier but are never scanned ...
It's not uncommon for a shipping label to be created, only for the package to accidentally be overlooked during pickup. Stay ahead of these potential slip-up...
It happens. An order falls through the cracks and doesn't ship out on time. Whether it's due to a missed notification, a manual error, or just a busy week, d...
Postsale supports importing orders with multiple shipping addresses from BigCommerce. In BigCommerce, multiple address orders allow your customers to ship it...
In fast-moving shipping environments, clarity and accountability are key. Postsale’s Audit records give your team visibility into changes made to your shipme...