Void, Copy, & Delete Shipments
Manage your Postsale shipments | Void | Copy | Delete
Managing your shipments is an important part of the shipping process. You may need to void a shipping label that was printed in error, copy a shipment so that it can be corrected and processed again, copy a shipment when products need to be shipped in more than one package, or delete a shipment that was created in error.
In this article, we will walk through how to void a shipping label, how to copy a shipment, and how to delete shipments that are no longer needed.
Before We Begin
Since we will be managing shipments, this article assumes that:
- You have orders in Postsale
- You have created a label for at least one order
Void a Label
Once a label has been created, the shipment details cannot be edited. If an error was made, the best course of action is to void the label, then copy the shipment, make any needed corrections, and create a new shipping label.
In this section, we will walk through voiding a shipping label.
Copy a Shipment
You may need to copy a shipment after voiding a label so that you can correct any errors with the shipment details then create a new shipping label. You may also need to copy a shipment when you need more than one label for an order such as when the products need to be shipped in more than one package.
Exact Copy
When you copy a shipment, Postsale makes an exact duplicate of the shipment. The new, copied shipment will not reflect any changes you may have made to the Order, such as updating the Ship To address in the order's details.
Be sure to double-check and update all of the shipment details in the copied shipment prior to creating a label for the shipment.
In this section, we will explore how to copy a shipment.
Delete a Shipment
You may need to delete a shipment from time to time. Maybe you clicked the Copy button one too many times and don't need the additional shipment.
Let's take a look at how to delete an unneeded shipment.
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